“Laughter is timeless. Imagination has no age. And dreams are forever.”
That which makes us different, is what makes us better.
All bookings are 100% refundable if cancelled within 24 hours.
Unless otherwise mentioned, if you cancel less than 24 hours, 20% of the booking fee is non-refundable.
We'll try and be reasonable, we're in a pandemic after all.
If you're going to be late, or can't make it because of something out of your hands, please call us ASAP at 416.900.9300.
Feel free to reach out if you have any questions about the non-refundable deposit.
$200 Damage Deposit Required
Unless otherwise mentioned, a $200 damage deposit is taken when you check-in and is refunded in full after your check-out, barring any damages, missing items etc... within 24 hours. This deposit can be made by most major credit or debit cards in person.
If there are specific questions or concerns you have in regards to the deposit. Please call us at 416.900.9300, and we'd be happy to answer any questions.
Any Adults 18+ Must Sign An Accident Waiver & Release
Unless otherwise mentioned, when you arrive you need to initial / sign a accident waiver and release. If you'd like to sign it in advance before arrival please email us at HiThere@sweetevent.ca, and we'll sent it over.
If there are specific questions or concerns you have in regards to the waiver. Please call us at 416.900.9300, and we'd be happy to answer any questions.